Get in touch with us!

We are not the type of online shop that hides its contact information somewhere in the small print of the footer. We actually enjoy chatting with you about cycling, fixing bikes and we love to hear about your last adventure on two wheels. We share your passion for cycling. Every email, call and chat is welcome.

Get in touch!

Your bike-components team

Our customer service hours

Mo - Fr
09:00 - 20:00
10:00 - 16:00

Call us +49 (0)2405.450045

Contact form

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Come and visit our retail store

In our store in the heart of Aachen (Neupforte 2D), we offer full service on everything to do with bikes: personal consulting, repair services and bikes by Liteville, Nicolai, Vortieb, Scott and more. As a matter of fact, you don’t have to pass up the variety in our online shop since you can pick up online orders in our store as well. 

We look forward to your visit!


Neupforte 2D
52062 Aachen

Store Hours

Mo - Fr
10:00 - 19:00
10:00 - 16:00
  • 100 day return period
  • CO2 neutral shipping with DHL
  • Trusted Shop 4.88/5.00
Payment options

We accept advanced payment, payment on delivery, VISA, Mastercard, PayPal and Ratenzahlung powered by PayPal (only available with invoicing address in Germany).

Shipping and in store pick-up

We ship your order CO2-neutral using DHL. For Items that are in stock, delivery times are as follows: 1-2 business days within Germany, 2-5 business days for the rest of Europe, and 5-8 business for the rest of the world.

You also have the option to pick up your order in our retail store in Aachen.

100 day return period
CO2 neutral shipping with DHL
Trusted Shop 4.88/5.00

All prices are in Euro and excl. MwSt plus shipping cost to the delivery destination: USA.

Use the Live Chat
Do you have any questions? We are here to help! Use the chat, e-mail or call us.