Returns - 100 Day Return Policy

If your purchased product falls within the 14 day revocation period please see our revocation page.

During this time frame, we can only accept unused products in their original packaging.

If you wish to return a product, but the revocation period has already expired, you can send it back to us at your own expense.

Please include the original order number.

We will refund, after receiving and inspecting the product, the purchase price.

Please note that the processing of returns may currently take up to a week after we have received your parcel.

Please send your return to:

bc GmbH & Co. KG
bike-components
Reklamation
Carlo-Schmid-Straße 12
52146 Würselen
Germany

If you have any questions, please contact us.

Important Information:

  • Up to 100 days after purchase
  • Only unused products
  • The original packaging must intact
  • The contents of the product is complete
  • The return shipping is to be paid by you
  • Include information from the original order (order number, invoice number etc.)