Returns - 100 Day Return Policy

"On top of the 14 day right of revocation, we offer the chance to return your unused products up to 100 days after purchase.
Please note that the processing of product returns may take up to a week at the moment. We are trying our best to deal with any delays as quickly as possible. Thank you for your understanding!"

Tim, Customer Service

If your purchased product falls within the 14 day revocation period please see our revocation page.

During this time frame, we can only accept unused products in their original packaging.

If you wish to return a product, but the revocation period has already expired, you can send it back to us at your own expense.

Please include the original order number.

We will refund, after receiving and inspecting the product, the purchase price.

Please note that the processing of returns may currently take up to a week after we have received your parcel.

Please send your return to:

bc GmbH & Co. KG
Carlo-Schmid-Straße 12
52146 Würselen

If you have any questions, please contact us.

Important Information:

  • Up to 100 days after purchase
  • Only unused products
  • The original packaging must intact
  • The contents of the product is complete
  • The return shipping is to be paid by you
  • Include information from the original order (order number, invoice number etc.)