General Terms and Conditions (GTC)

bc GmbH, hereinafter bc
Last updated 27.05.2022

§ 1. General Information

  1. The following General Terms and Conditions apply to all business relations between us and the customer. The version valid at the time of conclusion of the contract shall be decisive.
  2. Customers within the meaning of these Terms and Conditions are exclusively consumers.
  3. Any deviating, conflicting or supplementary General Terms and Conditions shall not become part of the contract even if they are known, unless their validity is expressly agreed in writing.

§ 2. Conclusion of Contract

  1. The conditions for our goods are subject to change without notice and are not binding. Our presentation of goods on the Internet does not constitute an offer, but rather a non-binding request to the customer to order. Technical as well as other changes in form, colour or weight are reserved within the scope of what is reasonable.
  2. The online order only represents an offer from the customer to bc to conclude a purchase contract. The confirmation of receipt of the order by email does not constitute acceptance, but rather informs the customer that bc has received their order. Receipt of a telephone order does not constitute a binding acceptance by bc. Acceptance of the order takes place through dispatch of the goods or in the case of advance payments, by request for payment by email.
  3. bc reserves the right not to accept online orders. bc is entitled to accept the contract offer contained in the order within two weeks. In the case of goods ordered electronically, bc is entitled to accept the order within three working days after receipt by bc.
  4. bc is entitled to limit the order to a household quantity.
  5. The conclusion of the contract shall be subject to the reservation that, in the event of incorrect or improper self-supply, it shall not be possible to provide the delivery or only provide it in part. This shall only apply in the event that the non-delivery is not the responsibility of bc.
  6. In the event of unavailability or only partial availability of the goods, the customer shall be informed immediately. The consideration shall be refunded immediately.
  7. The contractual language is German.

§ 3. Delivery

The goods shall be delivered to the delivery address specified by the customer. Delivery times are listed at https://www.bike-components.de/en/service/shipping/

4. Compensation

  1. The price offered is binding. All prices are in Euro and if the goods are not exported from the EU, include statutory VAT. In the case of shipment purchases, a flat rate shipping cost will be added to the price in accordance with Section 5 of the General Terms and Conditions.
  2. The customer can choose to pay by advance payment, credit card, PayPal, Amazon Pay, Klarna or cash on delivery. bc reserves the right to exclude individual payment methods. Deliveries abroad can be paid by advance payment, credit card, PayPal or Amazon Pay. Credit cards are charged on the day on which the order is made. When only ordering vouchers/gift cards, you cannot pay with cash on delivery.
  3. There is no minimum order value.
  4. Customers who export the goods from the EU may be reimbursed the VAT if the customs authorities issue the corresponding certificate. For this purpose, the customer must provide us with a proper, original copy of the export certificate stamped by the customs authorities. In the event of a refund to a foreign bank account, the customer shall bear the transfer costs incurred.
  5. If the customer chooses to pay via PayPal, the customer may finalise an instalment payment agreement directly with PayPal, provided that PayPal authorises such an agreement. The customer's credit rating is checked by PayPal in real time. The instalment payment contract is finalised between the customer and PayPal. The customer can find further information about PayPal instalment payment here  (German). The general terms and conditions of PayPal can be found here . Notes on the credit check at PayPal can be found here .
  6. If the customer selects Amazon Pay as the payment method, the payment transaction will be processed via the payment service provider Amazon Payments Europe s.c.a., J.F. Kennedy, L-1855 Luxembourg (Amazon Payments), under the application of the Amazon Payments Europe User Agreement, available at . When you click the Amazon Pay button, an Amazon login window opens prompting you to log in to your Amazon account using your Amazon password. Amazon Payments will inform you that your Amazon account information will be used to identify you. By registering, you agree to the Amazon Privacy Notice and user agreements; Amazon will also inform you of this.
  7. By selecting the credit card payment method, the customer agrees that their data from the contractual relationship with the company bc GmbH may be forwarded to SIX Payment Services (Europe) S.A. 10, rue Gabriel Lippmann, 5365 Munsbach, Luxembourg, to the extent necessary for transaction processing and risk assessment.
  8. If the payment method Klarna is selected, the payment will be processed by the payment service provider Klarna AB, Sveavägen 46,111 34 Stockholm, Sweden (hereinafter referred to as "Klarna"). Klarna's general terms and conditions can be viewed at  (German) in cooperation with Klarna we offer the following payment methods: Invoice - 14 days, direct debit and immediate purchase. The Klarna option is only available to consumers. Payment will be made directly to Klarna. If you choose the option of payment method invoice - 14 days, you will be given a 14-day payment period and will receive the goods in advance. Information on purchase on account can be found here:  https://cdn.klarna.com/1.0/shared/content/legal/terms/29534/de_de/invoice?fee=0,00

§ 5. Shipping Costs

  1. The customer shall bear the costs of shipping from bc's place of establishment.
  2. Customers can find the shipping costs at: https://www.bike-components.de/en/service/shipping/

§ 6. Withdrawal for Purchases 

The right of withdrawal applies only for consumers.

A consumer within the context of this guidance regarding revocation is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity. Entrepreneurs within the context of these terms and conditions are natural or legal persons or partnerships with legal capacity, with whom business relations are entered into and who, upon conclusion of a legal transaction, act to exercise their commercial or independent professional activity.

I. Right of revocation for the purchase of goods that cannot be packaged (haulage goods)

You have the right to revoke this contract within fourteen days without the need to provide a valid reason. The revocation period is fourteen days from the date on which you or a third party designated by you—who is not the carrier—takes possession of the goods. In order to exercise your right of revocation, you must contact us at

bc GmbH,
Carlo-Schmid-Straße 12,
52146 Würselen,

Email: info@bike-components.de
Tel.: +49 (0) 2405 450045

with a clear statement (e.g. a posted letter or email) informing us of your decision to revoke this contract. You can use the supplied sample revocation form to do this; however, the template's use is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of your intent to exercise your right of revocation before the revocation period expires.

Consequences of revocation

If you revoke this contract, we are obliged to refund to you all received payments from you, including delivery costs (with the exception of any additional costs incurred due to your selection of a type of delivery other than the most cost-effective standard delivery as offered by us) without delay and at the latest within fourteen days from the date on which we received the notification of your revocation of this contract. In order to issue your refund, we will use the same payment method that you used in the original transaction, unless otherwise expressly agreed with you; in no way will we charge you a fee for this reimbursement.
We will collect the goods at our expense. You are only required to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking the quality, characteristics and functioning of the goods.

End of guidance regarding revocation

II. Right of revocation for the purchase of packaged goods (standard goods)

You have the right to revoke this contract within fourteen days without the need to provide a valid reason. The revocation period is fourteen days from the date on which you or a third party designated by you—who is not the carrier—takes possession of the goods. In order to exercise your right of revocation, you must contact us at

bc GmbH,
Carlo-Schmid-Straße 12,
52146 Würselen,

Email: info@bike-components.de
Tel.: +49 (0) 2405 450045

with a clear statement (e.g. a posted letter or email) informing us of your decision to revoke this contract. You can use the supplied sample revocation form to do this; however, the template's use is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of your intent to exercise your right of revocation before the revocation period expires.

Consequences of revocation

If you revoke this contract, we are obliged to refund to you all received payments from you, including delivery costs (with the exception of any additional costs incurred due to your selection of a type of delivery other than the most cost-effective standard delivery as offered by us) without delay and at the latest within fourteen days from the date on which we received the notification of your revocation of this contract. In order to issue your refund, we will use the same payment method that you used in the original transaction, unless otherwise expressly agreed with you; in no way will we charge you a fee for this reimbursement. We may refuse to make the repayment until we have received the returned goods or until you have submitted evidence that you have returned the goods, depending on which is the earlier point in time. You must return or surrender the goods to us without delay and in any case within fourteen days from the date on which you notified us about the revocation of this contract. The terms will be met if you dispatch the goods prior to the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You are only required to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking the quality, characteristics and functioning of the goods.

End of guidance regarding revocation

Revocation form

If you wish to revoke the contract, please fill out this form and return it.

To
bc GmbH,
Carlo-Schmid-Straße 12,
52146 Würselen,

Email: info@bike-components.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following services (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) __________ / received on (*) ________________
_________________________________________________
Name of the consumer(s)
_________________________________________________
Address of the consumer(s)
_________________________________________________
Signature of the consumer(s) (only if printed)
______________________
Date
(*) Delete as appropriate

§ 7. Warranty

  1. Consumers shall have the choice of whether subsequent fulfilment is to be carried out by means of repair or replacement. bc is entitled to refuse the type of the chosen subsequent fulfilment if it is only possible with disproportionate costs and the other type of subsequent fulfilment remains without significant disadvantages for the consumer. In the case of companies, bc shall provide a warranty for defects in goods, initially at their choice by means of rectification or replacement delivery.
  2. If the subsequent fulfilment fails, the customer can, in principle, choose to either request a decrease in the remuneration (reduction) or cancellation of the contract (withdrawal) as well as compensation for damages. In the event of only minor defects, the customer shall not be entitled to withdraw from the contract. If the customer chooses compensation, the limitations of liability according to Section 10 of the General Terms and Conditions shall apply.
  3. Consumers must notify bc of any obvious damages to goods within two months of receipt in text form; otherwise, the assertion of the warranty claim shall be excluded.

    Contractors must inspect the delivered goods immediately for any deviations in quality and quantity and notify bc of any noticeable defects within a period of one week from receipt of the goods in text form; otherwise the assertion of the warranty claim shall be excluded. Hidden defects must be notified to bc within one week of their discovery in text form. The timely dispatch shall be sufficient for adhering to this notice period. The contractor shall be solely responsible for providing evidence of any qualifying conditions, especially for the defect itself, for the time that the defect is discovered and for the timeliness of complaints.
  4. For consumers, the warranty period shall be two years from delivery of the goods. For contractors, the warranty period shall be one year from delivery of the goods.
  5. bc does not issue its customers any guarantees in the legal sense. Manufacturer guarantees shall remain unaffected by this.

§ 8. Right of Return for Unused Goods

bc shall grant the customer a 100-day right of return from delivery of the goods, independently of and in addition to the right of withdrawal from Sections 6 and 7. This right of return shall apply only for unused goods. As far as the customer has performed an "inspection of the quality, properties and functioning" of the goods in accordance with Sections 6 and 7, this shall not be considered as usage. 

§ 9. Limitations of Liability

In the case of slightly negligent breaches of duty, the liability of bc as well as its agents shall be limited to foreseeable, contractually typical, immediate average damage.

bc and its agents shall not be liable for slightly negligent breaches of duty concerning non-essential duties, the breach of which does not endanger the performance of the contract.

The above limitations of liability shall not apply to claims of the customer arising from product liability or warranty. Furthermore, the limitations of liability shall not apply to physical injury and damage to health attributable to bc or in the event of loss of the customer's life.

§ 10. Retention of Title

  1. The delivered goods shall remain the property of bc until full payment by the customer.
  2. The customer shall be obliged to treat the goods with care during the existence of the retention of title. If maintenance and inspection work is required, the customer must perform these regularly at their own expense. The customer must inform bc immediately in text form of any access by third parties to the goods, in particular of enforcement measures, as well as of any damage or destruction of the goods. The customer must immediately notify us of a change of ownership of the goods as well as their own change of address. The customer shall compensate for all damages and costs incurred by a breach of these obligations and by necessary intervention measures taken against access by third parties to the goods.
  3. bc shall be entitled to withdraw from the contract and to demand the return of the goods in the event of conduct contrary to the contract by the customer, in particular in the event of delay in payment. In addition, bc shall be entitled to withdraw from the contract in the event of a breach of an obligation pursuant to Para. 2 and to demand the return of the goods if adherence to the contract is no longer to be expected.

§ 11. Packaging

The sales packaging sold by us is included in the exemption system from Zentek GmbH & Co. KG, Ettore-Bugatti-Str. 6-14, 51149 Köln, and can therefore be placed in the containers used by the latter (yellow bag and yellow container for light packaging made of plastic or waste paper containers for paper, cardboard and cardboard or glass containers for glass). 

§ 12. Dispute Resolution

  1. The EU Commission provides an online dispute resolution platform (OS platform). You can access this via the following link:

    https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes. We are not prepared to take part in an out-of-court arbitration procedure.
  2. We are not obliged or willing to participate in a consumer dispute settlement procedure under the Consumer Dispute Settlement Act (VSBG).

§ 13. Place of Jurisdiction and Applicable Law

  1. The law of the Federal Republic of Germany shall apply. For consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall apply only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence. The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply.
  2. If the customer is a merchant, a legal entity under public law or a public special fund, the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of bc. The same shall apply if the customer does not have a general place of jurisdiction in Germany or if the domicile or ordinary place of residence is not known at the time of the legal action.
  3. If individual provisions of the contract with the customer including these General Terms and Conditions are or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. 

The website www.bike-components.de is run by:

bc GmbH
Commercial Register Aachen HRB25211
VAT ID No: DE191317292

Place of business:
Würselen, Germany

Authorised representatives:
Philipp Simon

HQ/Logistics:
Carlo-Schmid-Straße 12
52146 Würselen
Germany

info@bike-components.de
Telephone: +49 (0) 2405 / 450045
Fax: +49 (0) 2405 / 450046

Aachen County Court

 

ElektroG

DE: WEEE-Reg.-Nr. DE 39935799