Data protection information
We use the data provided by you to fulfil and process your order. We pass on your data to the shipping company tasked with delivery, insofar as this is required for delivery of the goods. Where applicable we transfer your payment data to our local bank in order to process your payment.
When purchase by instalments has been applied for (payment by instalments) you give your informed consent to the communication of your data to PayPal for a credit-worthiness check by submitting your request. For the purposes of the credit-worthiness check your data collected in this respect, forename and surname, street, house number, post code, city, date of birth, telephone number and the data related to your order will be saved, processed and used within the bounds of what is permitted by law. You give your consent to these data to be transmitted to PayPal for the purposes of the credit-worthiness check.
Your data will not be disclosed to other third parties or used for advertising purposes. When you register for our Newsletter your e-mail address will be used for our own advertising purposes. How to unsubscribe to the Newsletter: You can unsubscribe at any moment right here or by clicking on the link in the newsletter. When the contract has been completely processed, and the purchase price has been paid in full, your data are blocked from further use and on expiry of the period required by tax and commercial rules they will be deleted. In particular bike-components shall provide to PayPal the name, address, and e-mail address, the goods sold, the amount due and other relevant data, which appear as pre-filled data in the PayPal order flow. The customer may amend these data during the order process.
We use technical and organisational measures to secure our website and other systems against loss or destruction of your data, access to your data, modification or dissemination of your data by unauthorised persons. However, for all regular checks complete protection against all risks is not possible.
In accordance with the Federal German Data Protection Act you have the right of information free of charge concerning your stored data and where applicable a right to correction, blocking or deletion of these data.
We save the text of the contract and send you the order data by e-mail. The GTC may be looked at at any time here. You can inspect previous orders in your customer account.
Use of web analysis tools and cookies
To design our website fit for purpose and to improve it, anonymised data are collected and stored by means of solutions and technologies from the econda GmbH company (http://www.econda.de) and user profiles are also generated from these data, using pseudonyms. Cookies, which make it possible to recognise an Internet browser, may be used for this purpose. Without the express consent of the visitor, however, user profiles are not merged with data about the bearer of the pseudonym. In particular IP addresses are made unidentifiable immediately on entry, so that an allocation of user profiles to IP addresses is not possible. Here visitors to this website may object to this collection and storage of data at any time with effect for the future. To opt-out function.
We evaluate the data for the following purposes in particular:
Processing of comparisons of the performance or cost-effectiveness of our websites, counting of visitors, tracking of the cognisance of, for instance, the on-line advertising, the partner and affiliate programs, rich media contents or specific campaigns, evaluating the parts of the website you find particularly attractive, evaluation of the origin of on-line users for the local optimisation of our offer.
Google AdWords Remarketing
We inform you that these actions might make some functions or part of the functions of this website unavailable to you. By visiting this website, you give Google permission to process your data with the means and for the purposes described above.
YouTube Plugin, Links to Social Media
We do not use plugins for Facebook, Twitter and Instagram on our website. The displayed icons merely present links to these social media platforms. Hence, no data is transferred to the servers of the companies named above unless you actively click on these links.
Our website contains embedded YouTube videos, as a consequence, YouTube plugins are used. YouTube is part of Google Inc., California, USA. As soon as you access a website containing an embedded YouTube clip, this plugin automatically contacts a YouTube server. The YouTube server is located at YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Data containing information on the websites you have visited is submitted to the YouTube server. In case that you are logged into a YouTube account, this information will be matched to this YouTube account. You can block this data transfer by logging out of the YouTube account. More information regarding data collection and data usage can be found under the following link:
On our site we use a tracking pixel from the company Commerce Connector GmbH, Eberhardstraße 69-71, 70173, Stuttgart.
The tracking pixel is a graphic of 1 x 1 pixels, which is practically invisible and has no significant influence on the loading time. The tracking pixel is only activated for customers who reach out site via the link of a manufacturer that has integrated this pixel. You can reach the manufacturer on the website of Commerce Connector GmbH, www.commerce-connector.com. The manufacturer employs the software-based service Commerce Connector buy now online for this purpose. The manufacturer uses this to show visitors which online-dealer sells a particular product. An example of such an online-dealer is www.bike-components.de. If you click on the link of the manufacturer, Commerce Connector GmbH will save a cookie on your terminal, for a limited period of usually seven days. If, within this period, you make a purchase with us, Commerce Connector can access the cookie in order to obtain information about your purchase with us, as soon as you reach our confirmation page.
Via the tracking pixel, information regarding the following is communicated to the manufacturer through Commerce Connector: information about the shop-ID, the EAN for each article, the quantity ordered, the total price (optional), the time of ordering, the number of orders and the IP address of the customer or other user data or customer data. The tracking pixel sits on the website of Commerce Connector GmbH and is effected purely as HTML-integration by an image-tag. Anonymised purchase statistics concerning the individual products will be compiled with the shopping information.
For more information click here:
If you want to deactivate the Commerce Connector tracking system, you can do this here:
Please follow the instructions shown at the URL given above in order to complete deactivation.