Our customer service team

Our staff members, who all are crazy about cycling, do their very best each day to ensure the best service and the lowest prices possible for our clients. Cycling itself belongs to the personal lifestyle of our young team. At bike-components, cyclists get help and advice from active cyclists, who know modern bikes and components in theory and in practice.


Here you have an overview of our staff members so that you know who works in which department:

Customer Service

Amin
Amin
Rides DH
Bike Scott Gambler 700, Scott Genius LT 700 tuned
Languages German, English
Barry
Barry
Rides DH, Enduro
Bike Lapierre DH 920, Scott Genius 730, Liteville 601 Mk3 DH
Languages German, English, French
Chrisi
Chrisi
Rides CX, FR, RR
Bike Vortrieb Crosser, Storck T.I.X. Comp, Quantec Race SL
Languages German, English
Christian
Christian
Rides RR
Bike Ritchey Road Logic
Languages German, English
Christopher
Christopher
Rides AM, CC, CX, RR
Bike Nicolai Helius AC, Vortrieb RR, Vortrieb CX, Vortrieb HT, Scott Addict Team Di2
Languages German, English, French
Dirk
Dirk
Rides AM, Tour, Road
Bike Surly Instigator 1.0, Stevens Aspin
Languages German, English
Felix
Felix
Rides DH, Enduro
Bike Giant Glory, BLKMRKT Riot, NS-Bikes Soda FR
Languages German, English
Flip
Flip
Rides DH, FR
Bike Scott Gambler
Languages German, English
Frank
Frank
Rides AM, CC, EN, RR
Bike Liteville 301, Scott Solace 30
Languages German, English
Marcel
Marcel
Rides EN, FR, Street
Bike Transition Patrol, Mutant Bikes X-Ray, Vortrieb RR
Languages German, English
Marco
Marco
Rides CC, CX, AM
Bike Storck Rebelion 1.0, Canyon Nerve CF
Languages German, English
Mark
Mark
Rides AM, CC, RR
Bike Liteville 101, GIANT Trance, GIANT TCR
Languages german, english
Markus
Markus
Rides AM, CC, RR
Bike Storck Scenero G3 Stealth Edition, Liteville 301 MK12
Languages German, English
Matze
Matze
Rides Enduro, FR, Street
Bike Nicolai Helius FR
Languages German, English
Michael
Michael
Rides CC, DH, RR
Bike Liteville 601, Scott Scale 920, Storck Scenero G3 Stealth Edition
Languages German, English
Moe
Moe
Rides BMX, RR, Street
Bike Fiend BMX, Vortrieb RR
Languages German, English
Pascal
Pascal
Rides BMX, CC, DH, Dirt, EN
Bike LV 301, Scott Scale, Vortrieb RR, Mutant Corvo, Mutant Xray, Giant Glory, Aventon Cordoba
Languages German, English
Philipp
Philipp
Rides CC
Bike Cube Attention SL
Languages German, English
Rainer
Rainer
Rides DH, EN, RR
Bike Liteville 301, Scott Voltage FR, Surly Cross Check, Surly Straggler, Cinelli Experience Speciale
Languages German, English
Simon
Simon
Rides DH, EN, RR
Bike GT Avalanche, Vortrieb RR
Languages German, English, French
Stefan
Stefan
Rides Roadbike
Bike Specialized S-Works Venge
Languages German, English
Stefan
Stefan
Rides EN, FR, Trial
Bike Scott Genius LT Plus, Scott Point Zero
Languages German, English
Thomas
Thomas
Rides AM, DH, FR
Bike Nicolai Ion, Nicolai Helius AM, Scott Gambler 30
Languages German, English
Tim
Tim
Rides DH, FR, Dirt
Bike Scott Genius LT 700 tuned
Languages German, English
  • 100 day return period
  • CO2 neutral shipping with DHL
  • Trusted Shop 4.90/5.00
Payment options

We accept advanced payment, payment on delivery, VISA, Mastercard, PayPal and Ratenzahlung powered by PayPal (only available with invoicing address in Germany).

Shipping and in store pick-up

We ship your order CO2-neutral using DHL. For Items that are in stock, delivery times are as follows: 1-2 business days within Germany, 2-5 business days for the rest of Europe, and 5-8 business for the rest of the world.

You also have the option to pick up your order in our retail store in Aachen.

100 day return period
CO2 neutral shipping with DHL
Trusted Shop 4.90/5.00

All prices are in Euro and incl. MwSt plus shipping cost to the delivery destination: Germany.

Use the Live Chat
Do you have any questions? We are here to help! Use the chat, e-mail or call us.