Our Customer Service Team

We ride bikes – just like you. Together we’ll do everything to ensure that your bike gets what it needs. Get to know us personally and experience our passion for biking yourself. Have questions? Feel free to contact us directly!

Language
Application area
  • Bene

    Bene

    Customer Service

    • DE
    • EN
    • All Mountain
    • Downhill
    • MTB
    • +2 more
  • Brian

    Brian

    Customer Service

    • DE
    • EN
    • Gravel
    • Road
  • Christian

    Christian

    Customer Service

    • DE
    • EN
    • Gravel
    • Kids'
    • Road
    • +1 more
  • Christoph

    Christoph

    Customer Service

    • DE
    • EN
    • Cyclocross
    • Road
    • MTB
    • +2 more
  • David

    David

    Customer Service

    • DE
    • EN
    • FR
    • NL
    • Cross Country
    • Road
    • Turbo Trainer
  • Fernando

    Fernando

    Customer Service

    Rockstar Rookie
    • DE
    • EN
    • ES
    • All Mountain
    • MTB
  • Frank

    Frank

    Customer Service

    • DE
    • EN
    • MTB
    • Road
    • Gravel
  • Isa

    Isa

    Customer Service

    Bike Buddy of the Month
    • DE
    • EN
    • FR
    • Downhill
    • Enduro
    • Gravel
    • +1 more
  • Jochen

    Jochen

    Customer Service

    • DE
    • EN
    • MTB
    • City
  • Julian

    Julian

    Customer Service

    • DE
    • EN
    • Cross Country
    • Enduro
    • All Mountain
    • +1 more
  • Kai

    Kai

    Customer Service

    Checkbox Champ
    • DE
    • EN
    • All Mountain
    • Dirtjump & Slopestyle
    • Downhill
    • +2 more
  • Kevin

    Kevin

    Customer Service

    • DE
    • EN
    • Dirtjump & Slopestyle
    • Downhill
    • Enduro
    • +1 more
  • Markus

    Markus

    Customer Service

    • DE
    • EN
    • Cross Country
    • Road
    • Kids'
    • +2 more
  • Markus

    Markus

    Customer Service

    • DE
    • EN
    • All Mountain
    • Cross Country
    • Enduro
    • +5 more
  • Marvin

    Marvin

    Customer Service

    • DE
    • EN
    • Gravel
    • Cyclocross
    • Cross Country
    • +2 more
  • Michael

    Michael

    Customer Service

    • DE
    • EN
    • Cross Country
    • Enduro
    • MTB
    • +1 more
  • Nico

    Nico

    Customer Service

    • DE
    • EN
    • NL
    • Enduro
    • MTB
    • City
  • Phil

    Phil

    Customer Service

    • DE
    • EN
    • Enduro
    • Downhill
    • MTB
  • Rainer

    Rainer

    Customer Service

    • DE
    • EN
    • Downhill
    • All Mountain
    • Enduro
    • +2 more
  • Sebastian

    Sebastian

    Customer Service

    • DE
    • EN
    • Road
    • Kids'
    • Cyclocross
    • +1 more
  • Sebastian

    Sebastian

    Customer Service

    • DE
    • EN
    • FR
    • Triathlon & Time Trial
    • Road
    • Gravel
  • Sergej

    Sergej

    Customer Service

    • DE
    • EN
    • ES
    • Cross Country
    • Gravel
    • Road
    • +1 more
  • Stefan

    Stefan

    Customer Service

    • DE
    • EN
    • Enduro
    • MTB
    • Road
  • Stefan

    Stefan

    Customer Service

    • DE
    • EN
    • NL
    • Gravel
    • Road
    • Turbo Trainer
    • +1 more
  • Stefan

    Stefan

    Customer Service

    • DE
    • EN
    • NL
    • Cross Country
    • Road
    • City & Touring
    • +2 more
  • Stephan

    Stephan

    Customer Service

    • DE
    • EN
    • Road
    • Turbo Trainer
  • Thomas

    Thomas

    Customer Service

    • DE
    • EN
    • All Mountain
    • Downhill
    • Enduro
    • +1 more
  • Thorsten

    Thorsten

    Customer Service

    • DE
    • EN
    • Cross Country
    • All Mountain
    • MTB
    • +2 more