"It's you, only faster"

When you choose Specialized, you’re choosing bikes and equipment that combine performance, innovation and riding fun. Whether you’re looking for your next Specialized bike or you’re already out riding, we support you before and after your purchase. If you have any questions, we’re happy to help personally by phone or via a service request. If you’ve already placed an order, you can check your shipment status here or find information about maintenance, service intervals and support. That way, you’re always well looked after – from your first click to your next ride.

Your contact options

Book a consultation appointment

Do you have questions about a product, feel unsure about your choice or want to discuss your next setup? Simply book a personal consultation with our experts. We will call you at your preferred time and take the time to address your request.

Select a callback appointment
Contact form

You can reach us at any time via our contact form – whether your enquiry is about an order, service or warranty. Simply scroll down on the service page and send us your message. If you include your order number, we can assign your request more quickly and assist you as soon as possible.

Send enquiry
Chatbot B1C1

Whether you’re looking for a product, need recommendations or have questions about your order: our chatbot B1C1 provides quick support. It has in-depth knowledge of bikes, parts and accessories. It also helps with service topics or order status enquiries, delivering relevant answers directly or guiding you to the right contact. You’ll find the chatbot at the bottom right of the page whenever you need fast assistance.

Specialized Bikes leasing or financing

Would you like to finance your new Specialized bike flexibly or lease it conveniently through your employer? At bike-components, you have several options available.

  • With Targobank financing, you can submit your financing request directly during the checkout process and complete your order once authorization has been approved.
  • For bike leasing via BusinessBike or JobRad (available in Germany only), you first register with the respective provider, add your desired bike including accessories to the shopping cart, and select the corresponding payment method at checkout. Your bike will be reserved for you and you will then receive an individual offer. You can view your conditions transparently in advance using the JobRad leasing calculator.