We are also doing everything we can against the coronavirus and its spread and at the same time for you.
In order to ensure that both of these things work, we took action a few days ago: For the benefit of our employees, we have introduced a shift system in the service and logistics departments. In this way, we want to offer you the service and delivery you are used to as we move forward. However, it can still take a little longer - in the telephone queue or until your delivery arrives. We will keep any delay as short as possible.
The store in Aachen
Unfortunately, it is not possible to pick up goods yourself at our bc store in the Aachen city centre, as it will remain closed until further notice.
Questions about your order
We will do our best and are grateful for your understanding. If you have questions about your order, need advice or want to know how our parcel service is currently doing, please call us, send us an e-mail or contact us via chat.