Because only terrain
should be rising

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We are giving everything, and taking action."

Tim, Customer Service

We are also doing everything we can against the coronavirus and its spread and at the same time for you.

In order to ensure that both of these things work, we took action a few days ago: For the benefit of our employees, we have introduced a shift system in the service and logistics departments. In this way, we want to offer you the service and delivery you are used to as we move forward. However, it can still take a little longer - in the telephone queue or until your delivery arrives. We will keep any delay as short as possible. 

The store in Aachen

Unfortunately, it is not possible to pick up goods yourself at our bc store in the Aachen city centre, as it will remain closed until further notice. 

Questions about your order

We will do our best and are grateful for your understanding. If you have questions about your order, need advice or want to know how our parcel service is currently doing, please call us, send us an e-mail or contact us via chat.


+49 (0) 2405 / 450045
Call Back

Our customer service hours

Mo - Fr
09:00 - 20:00
10:00 - 16:00


Your bicycle is probably the best and healthiest means of transport right now. Therefore, you can still order from us and get in touch with us. But please do not take any unnecessary risks and do not necessarily try to put new KOM's on your favourite trail. Enjoy nature as well as our favourite sport responsibly and take care of yourself!

Your bike-components team

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